Roland BergerRetail & Consumer Goods30 min5 steps
HyperMarket Rotation
Analysis and reduction of in-store employee turnover rate for a large supermarket chain.
52 people tried it
Skills practiced
- business_sense
- graph_reading
- maths
- structure
The brief
Your client is HyperMarket France, a large supermarket chain. Management is contacting you because the company is facing a very high in-store employee turnover rate. The retail industry market is very competitive, and employee retention is a major challenge for maintaining service quality and operational performance.
The client's question
The CEO asks you to identify the root causes of this turnover and to develop an action plan to address it.
5 steps to solve this case
Here are the questions you'll need to answer.
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