FrameLab
    Crescita di una fintech
    BCGFinancial Services
    Beginner
    25 min5 steps

    Crescita di una fintech

    Aiutare una neobanca a raddoppiare la sua base clienti in 18 mesi.

    This is a growth strategy case in the format of the interviews run at BCG, set in the Financial Services sector. Allow 25 min to work through its 5 steps, at a beginner level. It mainly trains business sense, chart reading, calculation and structuring. Below you will find the brief and the questions of each step, without the answers: the point is for you to solve it yourself.

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    Skills practiced

    • Business sense
    • Chart reading
    • Calculation
    • Structuring

    The brief

    Il vostro cliente è NeoBank, una neobanca francese lanciata 3 anni fa. Attualmente conta 500.000 clienti. Il mercato delle neobanche è molto dinamico in Francia, con attori come Revolut, N26 e Boursorama.

    The client's question

    Il CEO ti chiede di aiutarlo a definire una strategia per raddoppiare la base clienti in 18 mesi.

    5 steps to solve this case

    Here are the questions you'll need to answer.

    Solve each step with the AI coach that guides and evaluates you in real time.

    How to approach this case

    In a growth case, start by pinning down the objective: how much, over what horizon, and under which investment constraints. Then separate what the client can get from its current business (volumes, prices, retention) from what needs new ground (customers, products, countries, acquisitions). Put a number on each option, even a rough one, so that you compare orders of magnitude and not ideas. The classic list of growth levers helps you forget nothing, but the interviewer expects you to rule most of them out with an argument and to dig into the two or three that matter for this client.

    This case involves calculations: talk through your arithmetic out loud, round when it is reasonable and state the order of magnitude you expect before the exact result. It also includes a chart or table to read: first say what the axes show, then give the main message in one sentence before going into detail.

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    Frequently asked questions

    How long does this case take?▼

    Allow 25 min to solve it under interview conditions. It is split into 5 steps, which you can also work on one at a time if you prefer to take it slowly.

    What level is this case?▼

    This case is rated beginner. It is a good pick for your first sessions, while you are still learning to lay out a structure and talk through a calculation.

    How can I practise this case?▼

    On FrameLab, you can solve it in writing with the AI correcting each step, take it out loud with an AI interviewer leading the interview, or run it with a partner. The first 7 days are free.

    Ready to solve this case?

    Solve it solo with the AI coach or in duo with a partner. Structured feedback at every step.

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