Tiempo Clínico del Paciente
Una clínica privada observa una disminución en el tiempo médico/paciente. Diagnosticar las causas y proponer soluciones.
This is an operations case in the format of the interviews run at McKinsey, set in the Healthcare & Pharma sector. Allow 25 min to work through its 4 steps, at a beginner level. It mainly trains business sense, calculation and structuring. Below you will find the brief and the questions of each step, without the answers: the point is for you to solve it yourself.
Skills practiced
- Business sense
- Calculation
- Structuring
The brief
The client's question
El Director General le pide identificar las causas de esta desviación y proponer soluciones.
4 steps to solve this case
Here are the questions you'll need to answer.
Solve each step with the AI coach that guides and evaluates you in real time.
How to approach this case
An operations case asks you to describe the process before trying to improve it. Rebuild the chain step by step, then look for where time, capacity or quality is lost by asking for measurements at each step. The bottleneck is rarely where the client places it, which is why comparing the throughput of each link pays off. There is no ready-made grid for these cases: an issue tree built on the client's actual process beats a memorised structure.
This case involves calculations: talk through your arithmetic out loud, round when it is reasonable and state the order of magnitude you expect before the exact result.
Go further
Frequently asked questions
How long does this case take?▼
Allow 25 min to solve it under interview conditions. It is split into 4 steps, which you can also work on one at a time if you prefer to take it slowly.
What level is this case?▼
This case is rated beginner. It is a good pick for your first sessions, while you are still learning to lay out a structure and talk through a calculation.
How can I practise this case?▼
On FrameLab, you can solve it in writing with the AI correcting each step, take it out loud with an AI interviewer leading the interview, or run it with a partner. The first 7 days are free.